FAQ
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Everything You Need to Know About Spiralgo: Installation, Strategies, Performance, Risk Management, and Customer Support FAQs
Spiralgo is a low-risk trading robot designed for trading gold (XAU/USD) with a monthly return of 5-6% and a drawdown below 10%.
uses a combination of algorithmic strategies to detect high-probability trades, ensuring consistent profits without excessive risk
You can buy Spiralgo directly from our website. After completing the payment, you will receive the installation files and a license key.
We currently accept USDT (TRC20), BTC, Visa, and MasterCard.
Due to the nature of digital products, we do not offer refunds once the license key has been issued.
After purchasing, you will receive a step-by-step installation guide to set up the robot on your MetaTrader account.
Each license is valid for one trading account. If you need additional accounts, you must purchase extra licenses.
We recommend a minimum deposit of $10,000 to maintain optimal risk management.
Yes, Spiralgo has been backtested since 2018 and has consistently performed well without losses, even during market crashes.
Yes, Spiralgo operates on your account, and you have full control over your funds at all times.
Yes, we offer dedicated support via email and Telegram for installation, troubleshooting, and general inquiries.
Yes, we provide regular updates to improve performance and adapt to market conditions.
Spiralgo is based on a combination of smart trend-following and mean-reversion strategies. It avoids risky methods like Martingale and Grid, ensuring sustainable profits with controlled risk.
Yes, every trade is protected by a predefined stop loss and take profit to ensure risk management.
Yes, in some plans you can adjust the lot size and risk parameters in the settings, but we recommend using the default settings for optimal performance.
SpirALgo works on MetaTrader 5. However, we recommend using MT5 on VPS for optimal compatibility.
We recommend using a leverage of at least 1:500 to maximize efficiency while maintaining proper risk management.
Spiralgo is designed to work without frequent optimization, but reviewing settings every 3-6 months can help maintain peak performance.
Yes, using a VPS is recommended for uninterrupted execution and lower latency.
Spiralgo maintains a drawdown below 6% under normal market conditions.
While you have full control over your account, manual interference may disrupt the algorithm’s logic and is not recommended.
Yes, Spiralgo has been tested in volatile conditions, including crashes, and has demonstrated resilience by minimizing risk.
Check your internet connection, MetaTrader logs, and ensure your license is active. If the issue persists, contact support.
Licenses are bound to one account, but we allow one license transfer per user. Contact support for assistance.
No, but we periodically release updates to improve performance and adapt to market conditions.